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Please scroll down to our FAQ's listed below. You will find many Frequently Asked Questions answered there. If you find your issue is still unanswered, contact us via the form provided or, you may also call us during business hours at 866-707-4478 or fax us at 760-751-1821. Your feedback is important to us.
We look forward to serving you.

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Frequently Asked Questions:

CATALOGS: We produce a limited number of printed color catalogs. They are available for $1.25 and are only shipped inside of an order. Orders over $100 will receive a Free Catalog.

PRICING: Since we are a Wholesaler and not a Retailer, We do not guarantee prices for more than 24 hours on-line. Cotton prices, and other materials, are everchanging and may affect cost of goods. For this reason also, Catalogs do not include pricing lists.

We are an established supplier to Wholesalers, Garment Decorators, Embroiderer's & Screen Printers. Our average order is over 432 pieces. Although we have chosen to make our products available directly to the public, we must adhere to strict industry standards in order to keep our low Distributor Prices.

TRACKING NUMBERS: Since our procucts ship SAME DAY, it is likely you will receive your shipment faster than expected. We ship from the closest of our 6 USA warehouses to your receiving address, which almost guarantees you will receive your order in 2 to 4 business days. If after 4 days, you did not receive your order, you may request a UPS tracking number and follow the instructions on our Customer Service page.

If your question was not answered in FAQ's, Please make sure to read our Policies and Customer Service pages. We may have answered your questions there.
Email requests are prioritized and are replied to within 24 hours. If you have an urgent matter, please call 1-866-707-4478.

SHIRT SUPPLIER Customer Service
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A Division of the Giant Sports Factory



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Shirt Supplier is a division of the Giant Sports Factory, est. 1985.
For Assistance, email us, or call 866-70-SHIRT (74478).
All Rights Reserved ©2007.