Please feel comfortable leaving messages for even "Urgent" matters. Our customer service team retrieves messages every 15 minutes from our message center ( from the hours of 8am to 4pm PST) and has over 25 years of T-Shirt Industry experience to serve you with.
While all calls receive a high level of service, we reserve the right to prioritize based on urgency. Wholesalers, Retailers and Special Event needs will be met at once. All other requests will be serviced, based on priority, & within 24 hours.
"SHIRT SUPPLIER" may appear on your credit card statement.
Inventory changes daily in all 6 USA warehouses. We may need to pull orders from multiple locations in order to fill larger orders in a timely fashion. A prompt Cost Analysis will be performed in order to provide you with the least expensive & quickest way to get your goods to your door. You are not charged extra if we need to divide your order.
We would appreciate you reporting any website troubles you experience to the SHIRTsupplier.com Webmaster. Click here to Contact Webmaster. We apologize in advance for any inconvenience.
May be requested at time of ordering by indicating in the Comments section of the Customer Page. All 1st time orders, over $100, automatically recieve a free Color Catalog in thier shipment. Orders under $100, customers will be charged $1.25 for their catalog request. Due to large production costs, availability is limited.
If your packages have not shown up within 4 business days, you may click CONTACT US and request a tracking number. This Tracking number can be used per the instructions at: http://www.ups.com/tracking/tracking.html Tracking Numbers will be provided within 24 hours by email only.
You must have a completed Speed Form in order to Return or Exchange merchandise. You must also read both our Policies and FAQs pages prior to faxing your Speed Form to a Customer Service Representative. Speed forms will be returned to you by Fax or Email, within 48 hours, with your Approved Return Authorization Number. Click here to View & Print your SPEED FORM.
